By accessing this Website you accept, without limitation or qualification, these Terms and Conditions.
2. Purpose of the Website
This Website is intended for Healthcare Professionals only, and enables Healthcare Professionals to have a single Ipsen contact point to ask a medical information question in relation to Ipsen’s products or therapy areas.
If instead of submitting a medical information request HCPs wish to report an adverse event or product quality complaint, they should use the appropriate fields provided on the Website.
3. Use of information
You may not distribute, modify, transmit, reuse, repost, or use any of the information on the Website for commercial purposes, and should assume that everything you see or read on this Website is protected by copyright unless otherwise noted, and may not be used except as provided in these Terms and Conditions.
Except as otherwise permitted in this paragraph, Ipsen neither warrants nor represents that your use of materials displayed on the Website will not infringe rights of third parties not owned by or affiliated with Ipsen. With the exception of the foregoing limited authorization, no license to or right in the information, or any copyright of Ipsen or of any other party is granted or conferred to you.
This Website may contain or reference proprietary information, technologies, products, processes or other proprietary rights of Ipsen and/or other parties. No license to or right in any such trademarks, patents, trade secrets, technologies, products, processes and other proprietary rights of Ipsen and/or other parties is granted to or conferred upon you.
4. Disclaimer of warranties
While Ipsen uses reasonable efforts to ensure that the information contained in the Website is accurate and up to date, such information may contain inaccuracies or typographical errors. Ipsen reserves the right to make changes, corrections and/or improvements to the information at any time without notice. Ipsen makes no warranties or representations as to the accuracy of any of the information, and assumes no liability or responsibility for any errors or omissions in the content of the Website.
ALL INFORMATION IS PROVIDED “AS IS.” IPSEN PROVIDES NO WARRANTIES ABOUT THE COMPLETENESS OR ACCURACY OF THE INFORMATION ON THIS WEBSITE OR ITS POSSIBLE USES. CONSEQUENTLY, THE INFORMATION SHOULD BE CAREFULLY EVALUATED BY USERS BEFORE USE. YOU MAY USE THIS INFORMATION AT YOUR OWN DISCRETION AND RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IPSEN, ANY OTHER IPSEN GROUP COMPANY, AND ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING OR DELIVERING THIS WEBSITE TO YOU DISCLAIM ANY WARRANTIES OR LIABILITY FOR ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, INDIRECT OR PUNITIVE DAMAGES ARISING OUT OF ACCESS TO, USE OF OR INABILITY TO USE THIS WEBSITE, OR ANY ERRORS OR OMISSIONS IN THE CONTENT OF THE WEBSITE.
Ipsen also assumes no responsibility, and shall not be liable for, any damages to, or viruses that may infect, your equipment or other property inflicted by your access to, or use of the information.
5. Information you supply
If Ipsen becomes aware that you have violated any of the Terms and Conditions contained herein, it may immediately take corrective action, including preventing the user from using the Website, at any moment and without notice. If Ipsen has been affected or injured by your violation it may, in its sole discretion, seek to recover damages from you.
Ipsen may at any time revise these Terms and Conditions by updating this posting and notifying the user by sufficient means (such as an email or a pop-up window in the Website, by which you will be asked to give your consent to the amended version). The revised Terms and Conditions enter into effect within 30 calendar days after such update. If you disagree with the new Terms and Conditions, you should indicate so through the mechanism provided by the relevant email or pop-up, and subsequently stop accessing and using the Website. You should periodically visit this page to review the current Terms and Conditions to which you are bound.
Ipsen reserves the right to discontinue this Website at any time without liability to you or anyone else. You will receive prior notice of such discontinuation.
Introduction page: Photo credits = Istock / sanjeri
Report an adverse event page: Photo credits = Unsplash / Stephen di Donato
Ask a medical information request: Photo credits = Shutterstock_328206704.jpg
Report a product complaint: Photo credits = Unsplash / Drew Hays
9. Intellectual Property
The content of this Website is fully protected by the applicable intellectual property rights. All materials contained in this Website may not be reproduced, displayed or further used in any manner whatsoever without the prior written permission of Ipsen.
10. Adverse events
You undertake to inform Ipsen of any report of adverse event or product quality complaint using the reporting process applicable (please check it on a country-by-country basis).
An “Adverse Event (AE)” is any untoward medical occurrence in a patient or clinical-trial subject administered a medicinal product and which does not necessarily have to have a causal relationship with this treatment. An Adverse Event can therefore be any unfavourable and unintended sign (e.g. an abnormal laboratory finding), symptom, or disease temporally associated with the use of a medicinal product, whether or not considered related to the medicinal product.
A “Product Quality Complaint (PQC)” is any type of information which may indicate the existence of a quality defect within a product and / or its components (either real or perceived). The alleged deficiencies may be related to the design, appearance, purity, test, odour, identity, quality, durability, reliability, safety, effectiveness or performance of a product of medical device. Examples of Product Quality Complaints include, but are not limited to: a crack in a glass via; the vial contents appear cloudy or contain unexpected particles; no package insert in a carton; damaged or missing tablets; wrong strength or colour of tablets; damaged packaging; a label that cannot be read; a missing cap; no vacuum in a vial when inserting a needle; a dull or bent needle; a broken or stuck syringe plunger; suspected use of counterfeit medicine/tampering.
The invalidity or unenforceability of any provision of these Terms and Conditions shall not affect the validity or enforceability of any other provision, which shall remain in full force and effect, except where the invalidity or unenforceability relates to an essential term of these Terms and Conditions.
12. Governing laws and dispute resolution
These Terms and Conditions and your use of the Website shall be governed by the laws of France, except for the provisions of international private law.
Disputes that cannot be resolved amicably, will be submitted to the courts and tribunals of Nanterre, France.
Last updated 17 May 2018